1st lesson free
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Arpit
- Rate 12AED
- Response 1h
12AED/hr
Contact
1st lesson free
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
"Professional Customer Care Manager | 10 Years Industry Experience | Practical Training & Corporate Communication"
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Lesson location
About Arpit
Dynamic and results-driven Engineering Graduate with 13+ years of rich experience spanning After-Sales Service Operations, Service Sales, Project Execution, and Team Management. Proven expertise in managing Pan-India helpdesk operations, driving
aftermarket service sales (AMCs, spares, retrofits), and leading cross-functional teams for top-tier electrical brands like Legrand India. Adept at leveraging Salesforce CRM to optimize
SLA delivery, resolve critical customer escalations, and convert technical inquiries into high yield revenue streams.
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About the lesson
- All Levels
- English
All languages in which the lesson is available :
English
My classes are 100% practical, hands-on, and designed for corporate success. We will not just learn tools; we will learn how to use them in a real job. Here is our complete syllabus:
Microsoft Excel: Data entry, basic formulas (SUM, AVERAGE), VLOOKUP, Pivot Tables, and making customer data reports.
Microsoft Word: Writing corporate letters, creating professional resumes, and formatting official documents.
Microsoft PowerPoint: Designing clean, professional presentations for client meetings and business reviews.
Email Etiquette: Writing professional emails, subject lines, escalations, and out-of-office replies.
Corporate Communication: Confidence building, active listening, and cracking corporate job interviews."
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Rates
Rate
- 12AED
Pack prices
- 5h: 60AED
- 10h: 120AED
free lessons
The first free lesson with Arpit will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
online
- 12AED/h
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